By Friman Margareta   Edvardsson Bo   in Managing Service Quality

ISSN:0960-4529|13|1|20-26

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 16.57013

By Roos Inger   Friman Margareta   in International Journal of Service Industry Management

ISSN:0956-4233|19|3|281-301

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 16.57013

By Roos Inger   Friman Margareta   Edvardsson Bo   in Journal of Service Management

ISSN:1757-5818|20|2|192-208

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 12.427597

By Olsson Lars E.   Huck Jana   Friman Margareta   in International Journal of Environmental Research and Public Health

ISSN:1660-4601|15|2|216-216

MDPI‎(2018)‎

Access to resources Favorite 11.391855

By Friman Margareta   Huck Jana   Olsson Lars E.   in International Journal of Environmental Research and Public Health

ISSN:1660-4601|14|6|581-581

MDPI‎(2017)‎

Access to resources Favorite 11.391855

By Molander Sofia   Fellesson Markus   Friman Margareta   Skålén Per   in Transport Reviews

ISSN:1464-5327|32|2|155-180

Routledge Ltd‎(2012)‎

Access to resources Favorite 10.356331

By McColl-Kennedy Janet R.   Gustafsson Anders   Jaakkola Elina   Klaus Phil   Radnor Zoe Jane   Perks Helen   Friman Margareta   in Journal of Services Marketing

ISSN:0887-6045|29|6-7|430-435

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 7.249431