By Frimpong Kwabena   in Services Marketing Quarterly

ISSN:1533-2969|35|1|54-67

Routledge Ltd‎(2014)‎

Access to resources Favorite 22.420359

By Frimpong Kwabena   Wilson Alan   in Journal of Service Management

ISSN:1757-5818|24|4|401-419

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 17.936287