By Fryer Karen   Ogden Susan   Anthony Jiju   in International Journal of Public Sector Management

ISSN:0951-3558|26|6|481-494

Emerald Group Publishing Ltd‎(2013)‎

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By Fryer Karen J.   Antony Jiju   Douglas Alex   in The TQM Magazine

ISSN:0954-478X|19|5|497-517

Emerald Group Publishing Ltd‎(2007)‎

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By Fryer Karen J.   Ogden Susan M.   in Total Quality Management & Business Excellence

ISSN:1478-3363|25|9-10|1039-1053

Routledge Ltd‎(2014)‎

Access to resources Favorite 9.42762