By Gabay Gillie   Moore Dahlia   in Services Marketing Quarterly

ISSN:1533-2969|36|1|77-93

Routledge Ltd‎(2015)‎

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By Gabay Gillie   Moskowitz Howard R.   Beckley Jacqueline   Ashman Hollis   in Journal of Product and Brand Management

ISSN:1061-0421|18|1|4-16

Emerald Group Publishing Ltd‎(2009)‎

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By Gabay Gillie   Flores Laurent   Moskowitz Howard   Maier Andrea   in Journal of Consumer Marketing

ISSN:0736-3761|27|3|211-223

Emerald Group Publishing Ltd‎(2010)‎

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By Gabay Gillie   Moskowitz Howard R.   Rotondo Kenneth J.   Aspros Douglas G.   in Services Marketing Quarterly

ISSN:1533-2969|35|1|1-18

Routledge Ltd‎(2014)‎

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