By Genchev Stefan E.   Richey R. Glenn   Gabler Colin B.   in The International Journal of Logistics Management

ISSN:0957-4093|22|2|242-263

Emerald Group Publishing Ltd‎(2011)‎

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By Gabler Colin B.   Butler Timothy D.   Adams Frank G.   in Journal of Customer Behaviour

ISSN:1475-3928|12|2-3|159-176

Westburn Publishers Ltd‎(2013)‎

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