By Gadd Ken W   in Business Process Management Journal

ISSN:1463-7154|1|3|66-85

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 13.699414

By Letza Steve R   Gadd Ken   in The TQM Magazine

ISSN:0954-478X|6|5|57-63

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 11.986988

By Gadd Ken W   Oakland John S   in Business Process Management Journal

ISSN:1463-7154|1|2|7-27

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 10.274561