By Garretson Judith A   Clow Kenneth E   in Journal of Services Marketing

ISSN:0887-6045|13|1|59-72

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 13.021513

By Landreth Stacy   Garretson Judith A.   Pirsch Julie   in Journal of Nonprofit & Public Sector Marketing

ISSN:1049-5142|18|2|69-91

Haworth Press‎(2007)‎

Access to resources Favorite 12.0197735