By Ryssel Ricky   Ritter Thomas   Gemünden Hans Georg   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|19|3|197-207

Emerald Group Publishing Ltd‎(2004)‎

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By Hartmann Evi   Ritter Thomas   Gemünden Hans Georg   in Journal of Customer Behaviour

ISSN:1475-3928|1|3|395-414

Westburn Publishers Ltd‎(2002)‎

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By Walter Achim   Gem³nden Hans Georg   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|15|2-3|86-105

Emerald Group Publishing Ltd‎(2000)‎

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