By Gidhagen Mikael   Persson Sabine Gebert   in The International Journal of Bank Marketing

ISSN:0265-2323|29|7|517-534

Emerald Group Publishing Ltd‎(2011)‎

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By Gidhagen Mikael   Ridell Oscar Persson   Sörhammar David   in Managing Service Quality

ISSN:0960-4529|21|4|392-409

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 12.202649