By Gilbert G. Ronald   in Managing Service Quality

ISSN:0960-4529|10|3|178-186

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 3.7147968

By Gilbert G. Ronald   Veloutsou Cleopatra   in Journal of Services Marketing

ISSN:0887-6045|20|5|298-308

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 3.2504473

By Gilbert G Ronald   Parhizgari Ali M   in Managing Service Quality

ISSN:0960-4529|10|1|46-52

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 2.7860975

By Nicholls J.A.F.   Gilbert G Ronald   Roslow Sydney   in Journal of Consumer Marketing

ISSN:0736-3761|15|3|239-253

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 2.321748

By Veloutsou Cleopatra   Gilbert G Ronald   Moutinho Luiz A   Goode Mark M.H.   in European Journal of Marketing

ISSN:0309-0566|39|5-6|606-628

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 1.8573984

By Gilbert G Ronald   Veloutsou Cleopatra   Goode Mark M.H.   Moutinho Luiz   in Journal of Services Marketing

ISSN:0887-6045|18|5|371-383

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 1.8573984