By Javalgi Rajshekhar G   Joseph W Benoy   Gombeski William R   in Journal of Services Marketing

ISSN:0887-6045|9|5|42-52

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 11.740082

By Gombeski William R.   Taylor Jan   Krauss Katie   Medeiros Clayton   in Health Marketing Quarterly

ISSN:0735-9683|20|3|37-54

Haworth Press‎(2004)‎

Access to resources Favorite 2.9475822