By Gondhalekar Shrinivas   Karamchandani Vandana   in The TQM Magazine

ISSN:0954-478X|6|3|5-8

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 20.165142

By Gondhalekar Shrinivas   Babu A Subash   Godrej N.B.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|12|9|192-209

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 13.863535