By González Marvin E   Quesada Gioconda   Mack Rhonda   Urrutia Ignacio   in Benchmarking: An International Journal

ISSN:1463-5771|12|4|310-329

Emerald Group Publishing Ltd‎(2005)‎

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By González Marvin E   Quesada Gioconda   Monge Carlo A Mora   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|34|6|492-504

Emerald Group Publishing Ltd‎(2004)‎

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By González Marvin E   Quesada Gioconda   Picado Federico   Eckelman Carl A   in Managing Service Quality

ISSN:0960-4529|14|4|317-330

Emerald Group Publishing Ltd‎(2004)‎

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By Quesada Gioconda   González Marvin E.   Mueller James   Mueller Rene   in Benchmarking: An International Journal

ISSN:1463-5771|17|4|516-538

Emerald Group Publishing Ltd‎(2010)‎

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By González Marvin E.   Quesada Gioconda   Urrutia Ignacio   Gavidia José V.   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|19|2|146-157

Emerald Group Publishing Ltd‎(2006)‎

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