By Goodale John C.   in Annals of Operations Research

ISSN:0254-5330|128|1-4|47-63

Springer Publishing Company ‎(2004)‎

Access to resources Favorite 16.40773

By Goodale John C.   Tunc Enar   in International Journal of Service Industry Management

ISSN:0956-4233|9|3|226-247

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 13.311474