By Mulligan Paul   Gordon Steven R   in International Journal of Service Industry Management

ISSN:0956-4233|13|1|29-46

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 12.16413

By Gordon Steven R.   Gordon Judith R.   in Information Technology & People

ISSN:0959-3845|15|4|286-305

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 2.6217678