By Grönroos Christian   in International Journal of Service Industry Management

ISSN:0956-4233|5|1|5-20

Emerald Group Publishing Ltd‎(1994)‎

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By Grönroos Christian   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|24|5-6|351-359

Emerald Group Publishing Ltd‎(2009)‎

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By Grönroos Christian   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|19|2|99-113

Emerald Group Publishing Ltd‎(2004)‎

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By Grönroos Christian   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|13|4-5|322-338

Emerald Group Publishing Ltd‎(1998)‎

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By Grönroos Christian   in European Business Review

ISSN:0955-534X|20|4|298-314

Emerald Group Publishing Ltd‎(2008)‎

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By Grönroos Christian   in European Journal of Marketing

ISSN:0309-0566|18|4|36-44

Emerald Group Publishing Ltd‎(1993)‎

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By Grönroos Christian   in European Journal of Marketing

ISSN:0309-0566|14|8|451-457

Emerald Group Publishing Ltd‎(1993)‎

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By Grönroos Christian   in European Journal of Marketing

ISSN:0309-0566|16|7|30-41

Emerald Group Publishing Ltd‎(1993)‎

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By Grönroos Christian   in European Journal of Marketing

ISSN:0309-0566|23|1|52-60

Emerald Group Publishing Ltd‎(1989)‎

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By Grönroos Christian   in European Journal of Marketing

ISSN:0309-0566|7|2|130-136

Emerald Group Publishing Ltd‎(1993)‎

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