By Greenwich Michael   Chen Hwa Nien   in International Journal of Quality & Reliability Management

ISSN:0265-671X|14|7|731-741

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 12.799511

By Greenwich Michael   Jahr-Schaffrath Betty L   in International Journal of Quality & Reliability Management

ISSN:0265-671X|12|4|58-71

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 10.971009