By Grifell-Tatjé E.   Lovell C.A.K.   in Annals of Operations Research

ISSN:0254-5330|73|1|177-189

Springer Publishing Company ‎(1997)‎

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By Grifell-Tatjé E.   Marques-Gou P.   in International Journal of Service Industry Management

ISSN:0956-4233|19|3|302-324

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 8.8617