By Groth John C.   in Management Decision

ISSN:0025-1747|33|8|22-29

Emerald Group Publishing Ltd‎(1995)‎

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By Groth John C.   Byers Steven S.   in Management Decision

ISSN:0025-1747|34|10|56-64

Emerald Group Publishing Ltd‎(1996)‎

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By Groth John C.   Anderson Ronald C.   in Management Decision

ISSN:0025-1747|35|6|474-482

Emerald Group Publishing Ltd‎(1997)‎

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By Groth John C.   Kinney Michael R.   in Management Decision

ISSN:0025-1747|32|4|52-57

Emerald Group Publishing Ltd‎(1994)‎

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By Groth John C.   Anderson Ronald C.   in Management Decision

ISSN:0025-1747|35|7|552-561

Emerald Group Publishing Ltd‎(1997)‎

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By Picard Robert R.   Groth John C.   in Management Decision

ISSN:0025-1747|39|4|315-322

Emerald Group Publishing Ltd‎(2001)‎

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By Groth John C.   Dye Richard T.   in Managing Service Quality

ISSN:0960-4529|9|5|337-351

Emerald Group Publishing Ltd‎(1999)‎

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By Byers Steven S.   Groth John C.   Wiley Marilyn K.   in Management Decision

ISSN:0025-1747|35|1|14-22

Emerald Group Publishing Ltd‎(1997)‎

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By Groth John C.   Byers Steven S.   Bogert James D.   in Management Decision

ISSN:0025-1747|34|6|21-30

Emerald Group Publishing Ltd‎(1996)‎

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By Anderson Ronald C.   Byers Steven S.   Groth John C.   in Management Decision

ISSN:0025-1747|38|6|384-393

Emerald Group Publishing Ltd‎(2000)‎

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