By Fisk Raymond P   Grove Stephen J   in European Journal of Marketing

ISSN:0309-0566|30|9|6-12

Emerald Group Publishing Ltd‎(1996)‎

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By Grünhagen Marko   Grove Stephen J   Gentry James W   in European Journal of Marketing

ISSN:0309-0566|37|11-12|1801-1817

Emerald Group Publishing Ltd‎(2003)‎

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By Moore Jesse N   Pickett Gregory M   Grove Stephen J   in Journal of Services Marketing

ISSN:0887-6045|13|6|453-468

Emerald Group Publishing Ltd‎(1999)‎

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By Grove Stephen J   Fisk Raymond P   John Joby   in Journal of Services Marketing

ISSN:0887-6045|17|2|107-121

Emerald Group Publishing Ltd‎(2003)‎

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By Grove Stephen J   Carlson Les   Dorsch Michael J   in Journal of Services Marketing

ISSN:0887-6045|16|5|393-411

Emerald Group Publishing Ltd‎(2002)‎

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By Dorsch Michael J   Grove Stephen J   Darden William R   in Journal of Services Marketing

ISSN:0887-6045|14|2|92-117

Emerald Group Publishing Ltd‎(2000)‎

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By Grove Stephen J   Fisk Raymond P   Pickett Gregory M   Kangun Norman   in European Journal of Marketing

ISSN:0309-0566|30|5|56-66

Emerald Group Publishing Ltd‎(1996)‎

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By LaForge Mary C.   Grove Stephen J.   Stone Louis H.   in Marketing Intelligence & Planning

ISSN:0263-4503|20|3|168-173

Emerald Group Publishing Ltd‎(2002)‎

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By Dorsch Michael J.   Fisk Raymond P.   Grove Stephen J.   in The Service Industries Journal

ISSN:0264-2069|34|6|477-494

Routledge Ltd‎(2014)‎

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By Daly Aidan   Grove Stephen J.   Dorsch Michael J.   Fisk Raymond P.   in European Journal of Marketing

ISSN:0309-0566|43|3-4|459-472

Emerald Group Publishing Ltd‎(2009)‎

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