By Halley Alain   Guilhon Alice   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|27|8|475-495

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 16.157545

By Guilhon Alice   Martin Jacques   Weill Michel   in Total Quality Management

ISSN:1360-0613|9|8|689-701

Routledge Ltd‎(1998)‎

Access to resources Favorite 12.118158