By Gummerus Johanna   in Managing Service Quality

ISSN:0960-4529|20|5|425-439

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 20.745796

By Grönroos Christian   Gummerus Johanna   in Managing Service Quality

ISSN:0960-4529|24|3|206-229

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 15.554963

By Rindell Anne   Korkman Oskar   Gummerus Johanna   in Journal of Product and Brand Management

ISSN:1061-0421|20|6|440-446

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 12.447477

By Kauppinen-Räisänen Hannele   Gummerus Johanna   Lehtola Katariina   in British Food Journal

ISSN:0007-070X|115|5|666-685

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 11.405804

By Gummerus Johanna   Liljander Veronica   Pura Minna   Riel Allard van   in Journal of Services Marketing

ISSN:0887-6045|18|3|175-186

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 10.372898

By Gummerus Johanna   Liljander Veronica   Weman Emil   Pihlström Minna   in Management Research Review

ISSN:2040-8269|35|9|857-877

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 10.372898

By Lundqvist Anna   Liljander Veronica   Gummerus Johanna   van Riel Allard   in The Journal of Brand Management

ISSN:1479-1803|20|4|283-297

Palgrave Macmillan Ltd‎(2013)‎

Access to resources Favorite 10.372898

By Kauppinen-Räisänen Hannele   Gummerus Johanna   Koskull Catharina von   Finne Åke   Helkkula Anu   Kowalkowski Christian   Rindell Anne   in Journal of Fashion Marketing and Management

ISSN:1361-2026|18|2|112-132

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 7.7774816

By Söderlund Magnus   Liljander Veronica   Gummerus Johanna   Hellman Pia   Lipkin Michaela   Oikarinen Eeva-Liisa   Sepp Marianne   Liljedal Karina T.   in Journal of Service Management

ISSN:1757-5818|25|4|512-530

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 6.7401915

By LiljanderVeronicaDepartment of Marketing   Hanken School of Economics   Helsinki   Finland   GummerusJohannaDepartment of Marketing   Hanken School of Economics   Helsinki   Finland   SöderlundMagnusDepartment of Marketing and Strategy   Stockholm School of Economics   Stockholm   Sweden AND Department of Marketing   Hanken School of Economics   Helsinki   Finland   in Internet Research: Electronic Networking Applications and Policy

ISSN:1066-2243|25|4|610-632

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 1.2911321