By Gupta Vipul K   Rohe Duke   in Business Process Management Journal

ISSN:1463-7154|3|2|173-180

Emerald Group Publishing Ltd‎(1997)‎

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By Graham Denis   Gupta Vipul K   in International Journal of Quality Science

ISSN:1359-8538|1|2|51-67

Emerald Group Publishing Ltd‎(1996)‎

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By Gupta Vipul K.   Govindarajan Srinivasan   Johnson Tonya   in Electronic Markets

ISSN:1019-6781|11|4|281-287

Routledge Ltd‎(2001)‎

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