By Yen Hsiu Ju Rebecca   Gwinner Kevin P   in International Journal of Service Industry Management

ISSN:0956-4233|14|5|483-500

Emerald Group Publishing Ltd‎(2003)‎

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By Walsh Gianfranco   Gwinner Kevin P   Swanson Scott R   in Journal of Consumer Marketing

ISSN:0736-3761|21|2|109-122

Emerald Group Publishing Ltd‎(2004)‎

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By Gremler Dwayne D   Gwinner Kevin P   Brown Stephen W   in International Journal of Service Industry Management

ISSN:0956-4233|12|1|44-59

Emerald Group Publishing Ltd‎(2001)‎

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By Janda Swinder   Trocchia Philip J   Gwinner Kevin P   in International Journal of Service Industry Management

ISSN:0956-4233|13|5|412-431

Emerald Group Publishing Ltd‎(2002)‎

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By Yen HsiuJu Rebecca   Gwinner Kevin P.   Su Wanru   in International Journal of Service Industry Management

ISSN:0956-4233|15|1|7-26

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 2.8210216