By Hallikainen Petri   Tuunainen Virpi Kristiina   Vihinen Janne   in International Journal of Management and Decision Making

ISSN:1462-4621|11|2|105-120

Inderscience Publishers‎(2010)‎

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By Nurmi Antti   Hallikainen Petri   Rossi Matti   in Business Process Management Journal

ISSN:1463-7154|17|5|711-731

Emerald Group Publishing Ltd‎(2011)‎

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