By Martelot Erwan Le   Hankin Chris   in International Journal of Web Based Communities

ISSN:1477-8394|9|3|323-348

Inderscience Publishers‎(2013)‎

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By Pearce David J.   Kelly Paul H.J.   Hankin Chris   in Software Quality Journal

ISSN:0963-9314|12|4|311-337

Springer Publishing Company ‎(2004)‎

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