By Hansemark Ove C   in International Journal of Entrepreneurial Behaviour and Research

ISSN:1355-2554|4|1|28-50

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 21.776836

By Hansemark Ove C.   Albinsson Marie   in Managing Service Quality

ISSN:0960-4529|14|1|40-57

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 4.803367