By Miller Robert E.   Hardgrave Bill C.   Jones Thomas W.   in International Journal of Services and Standards

ISSN:1740-8849|4|1|1-15

Inderscience Publishers‎(2007)‎

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By Miller Robert E.   Hardgrave Bill C.   Jones Thomas W.   in International Journal of Services and Standards

ISSN:1740-8849|7|1|1-17

Inderscience Publishers‎(2011)‎

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By Hardgrave Bill C.   Davis Fred D.   Riemenschneider Cynthia K.   in Journal of Management Information Systems

ISSN:0742-1222|20|1|123-151

M. E. Sharpe Inc‎(2003)‎

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