By Harrell Gilbert D   Fors Matthew F   in Logistics Information Management

ISSN:0957-6053|8|4|22-27

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 13.166243

By Spreng Richard A   Harrell Gilbert D   Mackoy Robert D   in Journal of Services Marketing

ISSN:0887-6045|9|1|15-23

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 10.9718685