By Ketikidis Panayiotis H.   Hayes Odran Peter   Lazuras Lambros   Gunasekaran Angappa   Koh S.C. Lenny   in International Journal of Services and Operations Management

ISSN:1744-2370|14|1|115-130

Inderscience Publishers‎(2013)‎

Access to resources Favorite 11.198221