By Ho Adrian K.   Jr Charles W. Bailey   in Reference Services Review

ISSN:0090-7324|33|3|346-364

Emerald Group Publishing Ltd‎(2005)‎

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By Ho Adrian K.   Jernudd Björn H.   in Journal of Asian Pacific Communication

ISSN:0957-6851|10|2|205-225

John Benjamins Publishing Company‎(2000)‎

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