By Hong Soon W.   Huang Cheng-Li   in International Journal of Services and Operations Management

ISSN:1744-2370|8|3|365-389

Inderscience Publishers‎(2011)‎

Access to resources Favorite 10.64799

By Hong Paul   Hong Soon W.   Roh James Jungbae   Park Kihyun   in Benchmarking: An International Journal

ISSN:1463-5771|19|4-5|444-462

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 8.712795