By Baker Thomas L.   Jr J. Joseph Cronin   Hopkins Christopher D.   in Journal of Services Marketing

ISSN:0887-6045|23|2|114-123

Emerald Group Publishing Ltd‎(2009)‎

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By Hopkins Christopher D.   Tanner John F.   Raymond Mary A.   in Health Marketing Quarterly

ISSN:0735-9683|21|3|79-106

Haworth Press‎(2004)‎

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By Mittelstaedt John D.   Hopkins Christopher D.   Raymond Mary Anne   Duke Charles R.   in Journal of International Consumer Marketing

ISSN:0896-1530|17|1|7-31

Haworth Press‎(2004)‎

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