By Jubb C.A.   Houghton K.A.   Butterworth S   in Managerial Auditing Journal

ISSN:0268-6902|11|3|25-40

Emerald Group Publishing Ltd‎(1996)‎

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By Coe T.R.   Houghton K.   in Ambulatory Surgery

ISSN:0966-6532|10|1|9-15

Elsevier‎(2002)‎

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