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ISSN:0960-4529|23|2|96-110

Emerald Group Publishing Ltd‎(2013)‎

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ISSN:0956-4233|17|5|497-517

Emerald Group Publishing Ltd‎(2006)‎

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By Lin Jiun-Sheng Chris   Hsieh Pei-Ling   in Journal of Service Management

ISSN:1757-5818|23|1|34-53

Emerald Group Publishing Ltd‎(2012)‎

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