By Hsu Kathy H.Y.   Zhu Zhiwei   in International Journal of Services and Standards

ISSN:1740-8849|1|4|414-425

Inderscience Publishers‎(2005)‎

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By Zhu Zhiwei   Hsu Kathy   Lillie Joseph   in Management Decision

ISSN:0025-1747|39|5|373-378

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 9.706681

By Hsu Kathy H.Y.   Tanner John R.   in International Journal of Innovation and Learning

ISSN:1471-8197|3|5|488-498

Inderscience Publishers‎(2006)‎

Access to resources Favorite 8.897257