By Hurley Robert F.   Estelami Hooman   in Journal of Services Marketing

ISSN:0887-6045|21|3|186-199

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 12.496504

By Hurley Robert F   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|17|4|270-281

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 3.7844794