By Nellis Joseph G   McCaffery Kathleen M   Hutchinson Robert W   in The International Journal of Bank Marketing

ISSN:0265-2323|18|2|53-64

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 9.268433

By Cotter John   Hutchinson Robert W.   in The International Review of Retail, Distribution and Consumer Research

ISSN:1466-4402|9|2|147-162

Routledge Ltd‎(1999)‎

Access to resources Favorite 3.3035302