By Sánchez Manuel   Iniesta M Angeles   in International Journal of Service Industry Management

ISSN:0956-4233|15|3|230-249

Emerald Group Publishing Ltd‎(2004)‎

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By Iniesta M. Angeles   Sánchez Manuel   in The International Review of Retail, Distribution and Consumer Research

ISSN:1466-4402|12|3|261-279

Routledge Ltd‎(2002)‎

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By Iniesta M Angeles   Sanchez Manuel   in International Journal of Retail & Distribution Management

ISSN:0959-0552|31|4|203-213

Emerald Group Publishing Ltd‎(2003)‎

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