By Nettleton Jacqui   Ireland Alan   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|13|6|245-254

Emerald Group Publishing Ltd‎(2000)‎

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By Renshaw Mark   Vaughan Craig   Ottewill Mel   Ireland Alan   Carmody Jane   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|21|4|380-384

Emerald Group Publishing Ltd‎(2008)‎

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