By Gader A.M.A.   Ismail M.Y.   Hamouda A.M.S.   Ismail N.   Al-Khalifa Khalifa   in International Journal of Industrial and Systems Engineering

ISSN:1748-5037|4|1|32-45

Inderscience Publishers‎(2008)‎

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By Ismail M. Y.   Hashmi M. S. J.   in Total Quality Management

ISSN:1360-0613|10|6|853-862

Routledge Ltd‎(1999)‎

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