By Jackson Martin L.   Sloane Andy   in Business Process Management Journal

ISSN:1463-7154|13|1|121-138

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 11.262853

By Costello Pat   Jackson Martin L.   Moreton Robert   in International Journal of Management Practice

ISSN:1477-9064|6|2|131-152

Inderscience Publishers‎(2013)‎

Access to resources Favorite 9.527362