By Fink Robert C.   James William L.   Hatten Kenneth J.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|26|1|34-44

Emerald Group Publishing Ltd‎(2010)‎

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By Fink Robert C.   James William L.   Hatten Kenneth J.   in International Journal of Management and Decision Making

ISSN:1462-4621|9|6|660-685

Inderscience Publishers‎(2008)‎

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By Fink Robert C.   Hatten Kenneth J.   James William L.   in International Journal of Revenue Management

ISSN:1474-7332|4|1|69-91

Inderscience Publishers‎(2009)‎

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