By Davidson A. R.   Chelsom J. V.   Stern L. W.   Janes F. R.   in Total Quality Management

ISSN:1360-0613|11|4-6|704-713

Routledge Ltd‎(2000)‎

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By Davidson A.R.   Chelsom J.V.   Stern L.W.   Janes F.R.   in The TQM Magazine

ISSN:0954-478X|13|1|12-25

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 1.8423262