By John Boby   in International Journal of Productivity and Performance Management

ISSN:1741-0401|60|6|642-652

Emerald Group Publishing Ltd‎(2011)‎

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By John Boby   in International Journal of Quality & Reliability Management

ISSN:0265-671X|31|6|681-697

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 17.315449