By Herington Carmel   Johnson Lester W.   in International Journal of Services Technology and Management

ISSN:1460-6720|14|2-3|144-162

Inderscience Publishers‎(2010)‎

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By Zubac Angelina   Hubbard Graham   Johnson Lester W.   in European Business Review

ISSN:0955-534X|22|5|515-538

Emerald Group Publishing Ltd‎(2010)‎

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By Herington Carmel   Johnson Lester W.   Scott Don   in European Business Review

ISSN:0955-534X|18|5|364-381

Emerald Group Publishing Ltd‎(2006)‎

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By Bove Liliana L.   Johnson Lester W.   in Journal of Services Marketing

ISSN:0887-6045|23|3|187-194

Emerald Group Publishing Ltd‎(2009)‎

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By Milton Simon K.   Johnson Lester W.   in Managing Service Quality

ISSN:0960-4529|22|6|606-621

Emerald Group Publishing Ltd‎(2012)‎

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By Pervan Simon J.   Johnson Lester W.   in Journal of Customer Behaviour

ISSN:1475-3928|2|2|167-191

Westburn Publishers Ltd‎(2003)‎

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By Walker Rhett H.   Johnson Lester W.   in International Journal of Entrepreneurship and Innovation Management

ISSN:1368-275X|4|6|561-574

Inderscience Publishers‎(2004)‎

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By Walker Rhett H.   Johnson Lester W.   in Journal of Services Marketing

ISSN:0887-6045|20|2|125-135

Emerald Group Publishing Ltd‎(2006)‎

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By Pomering Alan   Johnson Lester W.   Noble Gary   in Corporate Communications: An International Journal

ISSN:1356-3289|18|2|249-263

Emerald Group Publishing Ltd‎(2013)‎

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By Walker Rhett H.   Johnson Lester W.   in Managing Service Quality

ISSN:0960-4529|19|1|85-105

Emerald Group Publishing Ltd‎(2009)‎

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