By Johnson Madeline   Gelb Betsy D   in Qualitative Market Research: An International Journal

ISSN:1352-2752|2|1|31-45

Emerald Group Publishing Ltd‎(1999)‎

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By Johnson Madeline   Zinkhan George M.   Ayala Gail S.   in Journal of Services Marketing

ISSN:0887-6045|12|5|397-415

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 8.37564