By Javalgi Rajshekhar G   Joseph W Benoy   Gombeski William R   in Journal of Services Marketing

ISSN:0887-6045|9|5|42-52

Emerald Group Publishing Ltd‎(1995)‎

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By Ghosh   Amit K.   Joseph   W. Benoy   Gardner John T.   Thach Sharon V.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|19|7|433-443

Emerald Group Publishing Ltd‎(2004)‎

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By Javalgi Rajshekhar (Raj) G.   Gross Andrew C.   Joseph W. Benoy   Granot Elad   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|26|3|171-180

Emerald Group Publishing Ltd‎(2011)‎

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By Javalgi Rajshekhar (Raj) G.   Joseph W. Benoy   LaRosa Richard J.   in Journal of Services Marketing

ISSN:0887-6045|23|6|371-384

Emerald Group Publishing Ltd‎(2009)‎

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By Javalgi Rajshekhar (Raj) G.   Joseph W. Benoy   Granot Elad   Gross Andrew C.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|28|6|475-486

Emerald Group Publishing Ltd‎(2013)‎

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