By Jr Nereu F Kock   McQueen Robert J   in Business Process Management Journal

ISSN:1463-7154|2|2|8-22

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 18.743628

By Jr Nereu F Kock   McQueen Robert J   Baker Megan   in The Learning Organization: An International Journal

ISSN:0969-6474|3|1|31-41

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 17.036896