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ISSN:1016-8737|11|4|17-37

Routledge Ltd‎(1997)‎

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By Friesner Daniel   Neufelder Donna   Raisor Janet   Khayum Mohammed   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|18|6|441-457

Emerald Group Publishing Ltd‎(2005)‎

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